Job Interview Questions
Langfun Tech is hiring an office manager. In their interview, they talk about doing the searching type tasks. Out of the tools: Tableau, Excel, a CRM, AntConc, MaxQDA, and Weka, which would you recommend and why?
1. They want to create a map of the US, showing the geographic locations/concentrations of their customers.
A: For this I would recommend Tableau because it can create maps that are interactive and visually appealing which will allow people to visualize what the question is asking for.
2. Langfun wants to keep track of all the people that have called them and whether or not they become customers.
A: A CRM is the best option as it tracks interactions including calls, emails and more. This will allow the company to track customer interaction effortlessly
3. Langfun wants to track how many contracts they have issues over the past year and months, and which of them where for what category of servcie.
A: I would use excel for this as excel will allow you to categorize things the easiest. It will also be very user friendly when it comes to generating reports and adding tables and charts based on the data entered, allowing companies to not only track the data but also create presentations for the data.
4. Langfun has focus group data from potential customers and they want to analyze it to look for customer preferences.
A: MaxQDA would be the best option here with its ability to analyze large amounts of qualitative data especially large amounts of text. It also after analyzing the data will allow you to do things like categorize and identify different themes or patterns.